Our shipping process typically takes 3-4 working days if the product is ready. Since our outfits are made to order it may take more time to ship your order ( 7 to 8 working days) . Delivery timeline varies for Metro & Non-metro cities. 

• We offer store credit in case of refunds ( pls refer to our Shipping & Returns policy page for more details )
• Sarees/Dupattas are not eligible for return/exchanges. 
• For Customized Orders - Returns/Exchanges are not acceptable
• For any customization you may need, pls email us at: ( help@craftsandlooms.com )
• For any shipping-related inquiries, please reach out to us at help@craftsandlooms.com